First Month of Service

• 📄 You’ll receive two invoices your first month:
  1. Prorated charges for the remainder of this month
  2. Next month’s invoice (billed in advance)
• 📅 Both are due on the 1st of next month.

Billing Basics

• 📧 Invoices sent on the 1st of each month
• ⏳ Net 30 terms – due on the 1st of the service month

• ✉️ From: billing@apartmentlines.com

• 🛡️ Check spam & add us to your safe sender list

What’s on Your Invoice

• 📄 Monthly service with prorated days (if applicable)
• ➕ Add-on features, setup fees, and/or discounts
• 🔗 A secure payment link and downloadable copy

Ways to Pay

• 💻 Online: ACH or credit/debit via invoice link
• 🔄 AutoPay: Set up in our Payment Portal
• ☎️ By Phone: Credit/debit only (no ACH by phone)

Online Portals

Portal	Used for	Access
Customer	Call handling & account settings	Link sent during onboarding
Payment	Invoices, payments, AutoPay setup	Login invite sent separately

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📞 Phone: 800.583.7769
📠 Fax: 877.225.9824
✉️ billing@apartmentlines.com
📍 P.O. Box 271227, Louisville, CO 80027